Shipping policy
At Outfished™, we keep it simple.
Domestic Shipping – Australia
We ship Australia-wide using Australia Post.
Standard Shipping – $9
Standard shipping is available across Australia for a flat rate of $9 on orders under $60.
Free Standard Shipping
All Australian orders over $60 include free standard shipping via Australia Post.
Estimated delivery timeframes:
Metro areas: 2–5 business days
Regional areas: 3–7 business days
Delivery times may vary depending on location, weather events, and peak periods.
Express Shipping – $14
Need it quicker?
We offer Express Shipping via Australia Post for a flat rate of $14 on Australian orders.
Estimated delivery timeframes:
Metro areas: 1–3 business days
Regional areas: 2–4 business days
Express shipping can be selected at checkout.
International Shipping
We ship internationally via tracked post.
New Zealand – $20 AUD flat. United States – $30 AUD flat.
Estimated delivery: 1–3 weeks depending on destination.
Import duties & taxes: Prices shown are exclusive of any import duties, taxes, or customs/processing fees charged by the destination country. As of 2025–26, the United States applies import duties to all parcels regardless of value. Any such duties, taxes and fees are the responsibility of the recipient and are payable to the carrier or customs authority on delivery. Parcels refused or returned due to unpaid duties may incur return costs that are non-refundable. If you're unsure, please check your local customs rules before ordering.
Order Processing
Orders are typically dispatched within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation email with tracking details once your order has been dispatched.
Tracking
All orders include tracking.
Once dispatched, you will receive a tracking link via email.
Delivery Responsibility
Please ensure your shipping address is correct at checkout. Outfished™ is not responsible for delays or losses caused by incorrect address details provided at the time of purchase.
If your parcel is marked as delivered but cannot be located, please contact the shipping carrier directly in the first instance, as delivery responsibility transfers upon confirmed delivery.
Delays
While we aim to meet the estimated delivery times above, delays may occur that are outside our control, including carrier disruptions, customs processing (for international orders), and peak seasonal periods.